General E-Mail Questions

Can I send e-mail from the web?  Yes, if you've been migrated, you can send e-mail from the webpage http://mail.okstate.edu using your firstname.lastname@okstate.edu e-mail address and its associated password.  If you have trouble logging in with your password, please see the FAQ section on OKEY. 

If you have not been migrated you can send and receive e-mail using http://dasnr.okstate.edu/nsexpress and your short username (like jdoe) and the password associated with it.  If you don't know this password, contact your Support Specialist.

What kind of attachments can I send?  From any e-mail program, as well as from either web interface you can attach any file type.  Files such as access databases (.mdb) or executable files (.exe) may not be able to be received by Outlook or Outlook Express.  It is also important to check the file size of the attachment you wish to send.  Recommended attachment size is less than 2 MB, but the maximum file size when using the mail.okstate.edu server is 25 MB. 

I don't like my e-mail program, can I use a different one?  Yes, you have a choice as to which of 3 supported e-mail programs you use - Netscape, Outlook, and Outlook Express.  If you need assistance moving your old mail or addresses contact your Support Specialist.

How much e-mail can I have?  The OSU IT group who provides and maintains the Exchange e-mail services has set a quota for e-mail at 500 MB.  While this cannot be translated directly into a number of e-mail messages (because message size, attachment size and other factors make this entirely variable) you can check the size of your mailbox in Outlook by right clicking on "Mailbox - lastname, firstname" and choosing "Properties for 'Mailbox - lastname, firstname" and then clicking the button "Folder size".  Look at the number beside "Total Size (including subfolders)" - is this number greater than 300,000 KB?  is it greater than 400,000 KB?  Your limit is 512,000 KB.  You can use the list of folder sizes below that number to identify which folder needs to be cleaned out.  Visit our "Reference Materials" page for information on E-mail Management or ask your support specialist for help on reducing your e-mail volume.